Preventing Negative Reviews: How to Improve Customer Service
February 23rd, 2016 Posted by John Zahn Business Development, Experts No Comment yetA negative review on Yelp may be harmful to your business if you deal with it the wrong way. In the past, we have talked about how to use Social Media for customer service, but we have yet to address the problem of dealing with problems as they arise. Here are 4 tips that will help you learn how to handle negative reviews before they ever happen: